Monary Glow

Privacy Policy

At Monary Glow, we are committed to protecting the privacy, confidentiality, and security of our clients’ personal and medical information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or receive services at our clinic.

1. Information We Collect

We may collect personal and sensitive information including, but not limited to:

  • Full name, phone number, email address, and postal address

  • Date of birth and identification details when required

  • Medical history, skin or hair concerns, allergies, and treatment records

  • Photos or videos taken before, during, or after treatments (with consent)

  • Payment and billing information

  • Website usage data such as IP address, browser type, and cookies

2. How We Use Your Information

Your information is collected and used to:

  • Provide safe, personalized, and effective treatments

  • Conduct consultations and determine treatment suitability

  • Maintain accurate medical and treatment records

  • Communicate appointment reminders, follow-ups, and service updates

  • Improve our services, website experience, and client care

  • Comply with legal, regulatory, and professional obligations

3. Medical Confidentiality

All medical and treatment-related information is treated as strictly confidential. Access is limited to authorized medical professionals and trained staff at Monary Glow. We follow industry standards to ensure your health data is protected at all times.

4. Sharing of Information

Monary Glow does not sell, rent, or trade your personal information. Your data may only be shared:

  • With your explicit written consent

  • With healthcare professionals involved in your treatment

  • When required by law, court order, or regulatory authority

  • To trusted service providers for operational purposes under confidentiality agreements

5. Data Security

We implement appropriate technical and administrative security measures to protect your data against unauthorized access, loss, misuse, or disclosure. Despite our best efforts, no system can guarantee absolute security.

6. Cookies & Website Usage

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. You may choose to disable cookies through your browser settings.

7. Client Rights

You have the right to:

  • Access your personal and medical information

  • Request corrections or updates to your data

  • Withdraw consent for non-essential communications

  • Request deletion of data where legally permissible

8. Policy Updates

Monary Glow reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.